Expert hours, on demand
A flexible bucket of hours for troubleshooting, configuration, performance tuning and other cloud management work. Use them over 12 months and top up anytime.
$250 per hour, one-time purchase
Ticket-based — open a ticket, the team gets to work
Valid for 12 months, top up anytime
Buy a bucket of Cloud Assist hours
On-demand expert hours for Cloud, Data & AI work. Use them over 12 months and top up anytime.
Prices shown in US dollars. Your billing currency is set by the billing address you enter at checkout, and the final amount is confirmed on the review step.
30 hrs
$250/hr · one-time
90 hrs
$250/hr · one-time
What Cloud Assist covers
Cloud, Data & AI
Hands-on help across architecture, data pipelines and AI/ML work.
Ticket-based
Open a ticket and the team gets to work — no long engagements.
Troubleshooting & tuning
Troubleshooting, configuration, performance tuning and ad-hoc change requests.
Use over 12 months
A flexible bucket of hours — top up anytime across the year.
What teams use their hours on
Senior engineers across cloud, data and AI — scoped to a ticket, not a program
Data & analytics work
BigQuery modeling, pipeline fixes, dashboard builds and warehouse tuning.
- Pipeline troubleshooting
- BigQuery cost and query tuning
- Looker / dashboard builds
- Schema and modeling reviews
AI & Gemini enablement
Practical AI work sized to a ticket, not a six-month program.
- Prototype an agent or workflow
- Model evaluation and prompt work
- Vertex AI configuration
- AI spend and guardrail setup
Cloud engineering
Senior Google Cloud engineers for the work your team doesn't have room for.
- Networking and IAM changes
- GKE and Cloud Run work
- Terraform and CI/CD
- Security and posture fixes
How Cloud Assist works
Every piece of work is sized and approved before a single hour is used
Purchase hours
Buy your bucket of hours upfront and check out online.
Open a ticket
Raise the work through the portal whenever you need it.
Work is sized
Our engineers scope the request and estimate the hours required.
Approve the estimate
You approve before any hours are drawn down. No surprises.
Work is scheduled
The team schedules and delivers, with hours tracked as they are used.
Key benefits
Flexible, scalable cloud expertise without a retainer or a statement of work
On-demand access
Expert cloud assistance whenever you need it, with no long-term commitment.
Cost efficiency
Pay only for the work you use — no idle retainer, no full-time hire.
Flexibility
Built for teams with occasional or unpredictable cloud management needs.
Complete cloud partner
Reseller cashback, integration services and 24/7 monitoring available alongside.
Need senior cloud help this week?
Buy a bucket of hours and open your first ticket — no retainer, no long engagement.